Applications for interested and suitably qualified candidates are invited in respect of the above vacancy.
CORE PURPOSE OF THE JOB
To market and sell the Bank’s Deposits, Wealth Management, Wills and Transactional Banking (Individuals) within the respective region by providing excellent service to customers and adherence to the bank’s policies and procedures.
KEY PERFORMANCE AREAS
DEPOSITS
Ensures monthly sales targets are achieved by effectively promoting the Bank’s deposit
products.
Completes and submits all applications for clients
Undertakes for all administrative requirements as per bank’s policy
Submits completed applications for checking by COB.
Captures client information on the relevant computer system
Ensure clients sign legal documentation
Receives Insurance confirmations and handles queries that may arise from brokers
Ensure that the correct advice is given to the client and a needs analysis is conducted to ensure that the correct product is recommended.
Wealth Management
Conduct marketing and sales of all unit trust and Wills products.
Ensures Wealth Management Sales budgets are met
Provides clients with efficient service and professional advice on the products.
Ensure that all applications forms are completed, and correspondence is provided to the Client.
Engage in marketing activities hosted by the Bank
Ensure that regular contact sessions are held with Clients, thereby keeping them abreast of their investment portfolios and explore further investment opportunities with Clients.
Ensure that the relevant forms are submitted to the third-party trust company timeously and that all FICA and compliance is done before opening these accounts.
Ensure that the correct advice is given to the client and a needs analysis is conducted to ensure that the correct product is recommended.
Facilitates the opening of performance guarantees for clients by following the process and liaising with the legal department.
Transactional Banking
Markets and sells the Bank’s Transactional Banking products to individuals.
Grows the Banks Transactional Banking Deposit book by sourcing new clients as well as servicing existing clients.
Ensures Transactional Banking Sales budgets are met
Facilitate meetings and introductions with clients
Communicating with clients, i.e. function planning, mailshots etc.
Keeps up to date with Transactional Banking product ranges and pricing of the Banks products
Keep abreast of competitor products, services and fees and make recommendations to the Bank accordingly.
Proactively monitors client’s usage of Transactional Banking products and provide support on
enhancement of their usage of the product.
Ensure that the clients are aware of the Mobile Banking App and provides training in this regard.
Sales and Marketing
Attend new clients by offering them the Banks Products as well as servicing existing clients and offer additional services.
Meets with clients at their convenience at the Branch or at client’s premises
Markets and sells the Banks products
Acquire new clients by requesting qualified leads from existing clients, other departments and leads generated internally or by customer service
Conducts a needs analysis on products and services to make recommendations to clients.
Offers Investment advice to clients based on their needs
Discusses banks investment, wealth management, transactional banking, wills and services including performance guarantees to clients
Ensures all requirements are met to conclude the transaction
Client Relationship
Developing constructive and cooperative working relationship with clients, and maintaining them over time
Attends to all clients’ Investment requests and queries
Always provides an efficient and effective service to all clients in order to promote the Banks services
Manages/Handles difficult client queries via face-to-face communication with walk in clients or by visiting clients and addresses client concerns by listening to any concerns/complaints in an efficient and appropriate manner in line with the professional image of the bank and providing an effective solution to the benefit of both the bank and the client
Qualifications
A B. Com degree or Relevant Qualifications will be required in order to meet the requirements of the role at the highest level of competence.
A minimum level of NQF5 is a prerequisite for this position.
Required to be FAIS (Financial Advisory and Intermediary Services Act) compliant
Driver’s license
EXPERIENCE
Minimum of 3 years’ experience within a financial services institution in a Sales position.
General banking experience would be an advantage
Note:
Due to this being considered a critical position at the Bank, notice of termination of employment is three (3) months
A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.
To apply for this job email your details to Sharonsmit@armstrongappointments.com