Our client in the retail industry based in Cape Town are currently seeking the skills of a Systems Analyst II
Main job function
Analyse current systems solutions and business requirements
o Interpret and provide input to translate business requirements into business requirement definitions and specifications
o Analyse and evaluate required system enhancements
o Analyse existing systems and interfaces for modification / improvement purposes
Design new or enhanced systems to accommodate business needs
o Participate in the process design or re-design and translate business / user requirements / processes into less complex system design
o Design less complex system enhancements
o Change systems specifications based on testing problems / changing requirements
o Design interfaces and solutions with other systems
o Adhere to the change request process
o Complete peer review of team change requests submissions
o Provide input to deployment plans based on designs
Testing of proposed solutions
o Develop system test plans for system, regression and integration testing
o Perform systems testing and integration testing, and feedback results
o Assist business and external stakeholders with functional and integration testing of solutions and changes for sign-off
Participate in the implementation of new solutions to ensure successful integration into current environment
o Manage the creation and hand-over of the system administration procedures
o Participate in the post-implementation reviews for completed projects
Support current solutions
o Attend to user queries, incidents and requests as per ways of working
o Ensure the stability of the existing systems environment in line with agreed SLA’s
o Provide input to development/programming and technical support teams
o Provide functional guidance
o Complete peak checks and reporting during peak periods
Collaborate with and support ITS and the Business
o Integrate with relevant business and IT teams
o Provide system input to design of user training material
o Provide operational support to the business areas
o Provide knowledge transfer and support to team members
o Collaborate with 3rd party service providers for operational, technical and functional support
Create and maintain documentation
o Develop and maintain all relevant SDLC documentation
o Document, publish and maintain system design (new system developments and enhancements) and all interfaces with other systems
o Update standby and support manuals
Qualifications
IT Diploma/Degree
Criteria
- 3 – 5 years relevant IT experience
- Will be required to perform standby duties on rotational basis Retail experience advantageous
- SQL and relational database knowledge is required
- Working knowledge of various system integration formats
- Able to work independently on less complex projects and improvements
- SDLC and testing methodology knowledge
- Supply chain knowledge/understanding advantageous
- Takes ownership, accountability and is self-motivated
- Attention to detail
- Is aware of and responsive to internal and external events and influences on the technical landscape
- Ability to research technology-related concepts, trends and best practices, and apply findings
- Appropriately derives and organises the essence of information to draw solid conclusions
- Looks beyond symptoms to uncover root causes of problems to be solved
- Synthesises data from different sources to identify trends
- Demonstrates a results-oriented mindset in planning and implementing activities/projects
- Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed
- Prepares clear, well-structured presentations using a variety of tools and techniques
- Prepares written reports and briefs and communicates ideas clearly
- Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit
- Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties
- Adjusts to work effectively within new work structures, processes, requirements, or cultures
- Actively seeks out positive spin-offs of change and investigates ways in which change can be used
- Anticipates change and continuously remains prepared for change
- Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change
A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.
To apply for this job email your details to Debra@armstrongappointments.com