Credit Controller – SSCC

Senior Credit Controller

Maintain an effective and professional credit control system.

Prerequisite

• Minimum of 5 years Credit Control Experience in the Insurance Industry

Competencies

• Able to demonstrate experience within Credit Control in the Insurance Industry
• Computer literate
• Excellent skills in Microsoft Word and Microsoft
• Excellent communication skills are
• Must have the ability to prioritize
• Accuracy / high attention to detail
• Must be able to take initiative
• Must be able to identify and solve problems
• Must have exceptional interpersonal skills
• Excellent communication skills, both written and verbal
• Strong diary & time management skills
• Meeting

Main Duties and Responsibilities

Risk Management

• Plans and initiates strategies for premium collections
• Ensure that tight credit control is maintained on all outstanding insurance premiums through coordination of all collection activities
  • ensures prompt collections
  • Correct payment allocations
  • Account reconciliations
• Where required initiate proceedings to ensure outstanding debts are bought to a satisfactory conclusion
• Conducts market surveys and identify changes in the insurance industry

Operations

• Monitors and controls the outstanding premium book
• Compiles, disseminates and monitors implementation of collection policies, procedures and FSB regulations
• Ensure that compliant brokers are loaded
• Analyses arrear premiums monthly.
• To ensure strict and continuous follow-up of outstanding premiums
• Regularly review non-performing brokers in terms of late payments and plans/strategies for recovery of those premiums.
• Debit Order recalls and Forced
• Performs other duties that may be assigned from time to
• Prepare operational analysis of monthly results & trends

Client Service

• Handling of queries and feedback to internal/external customers
• Continuous improvement of service delivery in terms of service level agreements and optimize performance management
• Develop relationships with clients and sales through on-going communication
• Optimize business process efficiency

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.