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International Tel: 0027 87630 0325

IT Technician – JSITT

My client seeks to employ an IT Technician for onsite and remote support for multiple sites. Candidates with previous experience in FMCG/Retail will be given preference. Must have own vehicle with a valid driver’s license.

 

Main job functions

  • Onsite and Remote end user support for all desktop devices for the staff situated at remote sites.
  • Ability to be a primary resource for IT projects at the site.
  • Be required to travel to remote sites to support users or complete projects.
  • Provide first-level support for desktop hardware and software issues, including troubleshooting, repair, and maintenance.
  • Preparation and installation of end user devices such as desktops, notebooks and headsets.
  • Establish and implement a ticketing system
  • Logging of all incidents and request on behalf of staff and management
  • Be a single point of contact for the staff for any IT related issues, escalations or IT related consulting.
  • Skilled in the understanding applications within the environment, Networking Infrastructure management, Server management (MS Server 2016/SQL
  • Server), Domain Management (DC and G Suite), Firewall Administration and IT Procurement, Multi-Level backups.

Qualifications

  • Minimum qualification, Matric
  • N+ / A+ / MCSE Advantageous
  • 2 – 4 years’ experience in a IT technician
  • Install and Maintain Networks
  • Previous experience in the retail / FMCG industries (adv)
  • Proficient in systems, especially in Excel / Sheets.

 

Criteria

  • Excellent communication and negotiation skills
  • Good customer service skills
  • Must have driver’s license and own vehicle
  • Willing to work after hours and weekends
  • Strong Admin background
  • Exceptional problem-solving skill.
  • Thorough, precise and accurate.
  • Must be able to work under pressure.

R20 000

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

To apply for this job email your details to Juanita@armstrongappointments.com