Sales & Operations Management Skills
- Sales process optimization
- Inventory and supply chain management (specific to perishable goods)
- Order fulfilment and logistics coordination
- Vendor and supplier management (dairy, flavourings, packaging, etc.)
- Demand forecasting and stock planning
- Customer Relationship & Service Skills
- Customer service management
- Handling B2B and B2C client relationships
- Complaint resolution and feedback analysis
- Upselling and cross-selling strategies
- Analytical & Problem-Solving Skills
- Sales data analysis and reporting
- Market trend analysis (seasonality impacts sales)
- Pricing strategy and margin optimization
- KPI tracking (sales performance, customer retention, inventory turnover)
- Technical Skills
- Proficiency in Microsoft Excel for inventory and sales tracking
- Basic knowledge of food safety compliance software
- Leadership & Team Management Skills
- Managing sales teams and store staff
- Training and onboarding new team members (e.g., product knowledge, customer interaction)
- Motivating teams to meet sales targets
- Delegation and performance monitoring
- Financial & Budgeting Skills
- Budget management for operational costs
- Sales forecasting and revenue tracking
- Cost control strategies (managing wastage of perishable goods)
- Product Knowledge & Industry Insights
- Deep understanding of product knowledge and quality control
- Knowledge of food safety regulations and cold chain logistics
- Awareness of current trends in the frozen dessert industry
- Adaptability & Organizational Skills
- Ability to handle peak seasons and fluctuating demand
- Multitasking in fast-paced retail or sales environments
- Event planning and management (for pop-ups, tastings, or promotional events)
- Educational & Professional Requirements
- Bachelor’s degree in business administration, Sales, Operations Management, or a related field
- Experience in food and beverage sales
- Certifications in food safety or handling (a plus)
The candidate will need to be professional and presentable
Must have a valid driver’s license and own vehicle.
They will have use of company vehicle (However in the probation will need to have their own vehicle)
Company Cell phone and Laptop
The position is for Pretoria, but they of course will need to be open to travelling, throughout South Africa as they will need to check on existing branches and open new ones.
A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.
To apply for this job email your details to Sharonsmit@armstrongappointments.com